Create a workplace violence and harassment prevention plan: legal rules by province, risk assessment, reporting, investigations, training and free templates.
Workplace Mental Health and Psychological Safety Training
Psychological safety training helps workers, supervisors and employers recognize the parts of work that can harm mental health and manage them the same way they manage every other workplace hazard.
A deadline that never moves, a crew that’s always short, a customer who yells, a supervisor who shrugs off a complaint. Psychosocial hazards like these don’t leave a mark on the floor, but they show up in errors, absence, turnover, conflict, injuries and claims. Most workers never mention them, and many supervisors don’t know what to say when someone finally does.
Calgary Safety Consultants offers two self-paced online courses on psychological health and safety: a Worker Edition and an Employer and Supervisor Edition. Both are built for Canadian workplaces, cover every province, territory and federally regulated work, and use plain language and realistic workplace examples.
Enrol individual learners today, buy seats for your team, or contact us about live virtual or onsite training for your workplace.
Online psychological health and safety training for workplaces in Calgary, Alberta, British Columbia, Saskatchewan, and across Canada.
Online courses
Two Online Psychological Health and Safety Courses: One for Workers, One for Leaders
Workers and leaders need different things from psychological health and safety training. Workers need to recognize psychosocial hazards, know their rights and duties, respond to harassment and violence, notice strain in themselves and their coworkers, and know where to get help. Supervisors, managers and employers need the system behind it: legal duties, risk assessment with workers, controls that fix the work, prevention programs, supportive conversations, return to work and monitoring.
That’s why we built two courses on the same foundation. Most employers enrol their workers in the Worker Edition and their supervisors, managers, HR staff and committee members in the Employer and Supervisor Edition, so everyone uses the same language and knows their part.
Psychological Health and Safety: Worker Edition
For workers in any role or industry who want to recognize psychosocial hazards, speak up and get support early.
- 6 narrated video lessons in three modules
- about 1 hour 30 minutes (estimated)
- a knowledge check after every lesson and a 6-question final quiz
- a 44-page Student Reference Guide with 3 worksheets
- $24.99 CAD plus GST per learner
Psychological Health and Safety: Employer and Supervisor Edition
For supervisors, managers, owners, HR staff and health and safety committee members who plan work, lead people and run the safety program.
- 8 narrated video lessons in four modules
- about 2 hours (estimated)
- a knowledge check after every lesson and a 6-question final quiz
- a 61-page Student Reference Guide with 4 planning tools
- $34.99 CAD plus GST per learner
Buying for a team? Employers can buy seats for several learners in one order, and 10 or more seats of the same course in one order saves 10%. After you check out, complete our Group Training Student Information form so we can set up each learner’s account.
Why it matters
Why Psychological Safety Training Matters
Psychosocial hazards are workplace hazards. Workload and pace, poor role clarity, lack of support, poorly managed change, harassment, workplace violence, isolation and exposure to traumatic events can all harm a person’s mental health, and they often increase the risk of physical injury too. Like noise or a pinch point, they can be identified, assessed and controlled.
The law is moving in the same direction. Every Canadian jurisdiction places duties on employers, supervisors and workers to protect health and safety, and most set specific rules for harassment and violence. In Alberta, Part 27 of the OHS Code requires a violence and harassment prevention plan. In British Columbia, WorkSafeBC expects employers to have procedures for reporting and dealing with bullying and harassment. Federally regulated employers follow the Work Place Harassment and Violence Prevention Regulations, and Quebec’s Act respecting occupational health and safety names psychosocial risks among the risks a prevention program must identify. Both courses explain how these rules differ and where to check your own.
When people know their part, the results show up in day-to-day work:
- concerns raised early, not after a crisis
- fewer conflicts, complaints and grievances
- lower absence, turnover and claims costs
- supervisors who respond consistently
- controls that fix the work, not just the worker
- stronger due diligence and audit evidence
This is awareness-level training. It isn’t a certification, it isn’t medical, psychological or legal advice and it isn’t approved by any regulator. It doesn’t replace your employer’s own policies, procedures or your jurisdiction’s OH&S law.
Strain is a workplace hazardRecognize it, report it and fix the work
Leaders who check inNotice, ask, listen and referCourse content
What Does Psychological Health and Safety Training Cover?
The Worker Edition covers what every worker needs to know:
- what psychological health and safety means at work
- common psychosocial hazards and how to report them
- your rights and duties across Canada
- recognizing, responding to and reporting harassment, bullying and violence
- recognizing strain in yourself and your coworkers
- getting support and speaking up
The Employer and Supervisor Edition covers the leader’s side of the same system:
- psychological health and safety as a workplace hazard
- legal duties across Canada
- psychosocial hazards and risk factors
- assessing psychosocial risk with workers
- applying the hierarchy of controls
- harassment and violence prevention programs
- supportive conversations, critical incidents and return to work
- monitoring, evaluating and improving
Both courses use narrated video lessons with realistic workplace examples and decision points, a three-question knowledge check after every lesson that requires 100% to continue, a six-question final quiz that requires 80% to pass with unlimited retries, a downloadable Student Reference Guide and a Certificate of Completion.
If anyone is in immediate danger, call 911 or your local emergency number. Anyone in Canada who is thinking about suicide, or worried about someone else, can call or text 9-8-8 at any time.
Standards and frameworks
Built Around CSA Z1003, ISO 45003 and the Hierarchy of Controls
The Employer and Supervisor Edition uses two recognized frameworks as checklists, so no psychosocial hazard is missed: CSA Z1003, Psychological health and safety in the workplace, and ISO 45003, Psychological health and safety at work. It then shows how psychosocial hazards fit the same management system as every other hazard, using ISO 45001 principles: leadership commitment, worker participation, risk assessment, controls, monitoring and continual improvement.
Controls follow the hierarchy of controls. Changing the work comes first, through staffing, workload, scheduling, role clarity, workplace design and violence prevention measures. Training, policies and individual supports such as an employee and family assistance program still matter, but they add to those controls rather than replace them.
CSA Z1003 and ISO 45003 are voluntary in most workplaces unless a law, contract or client requires them. The courses don’t certify conformance to either standard, and completing them doesn’t mean a workplace meets any standard or audit requirement.
Assess it with your workersRate the risk, set controls and check they workLive group training
Live Virtual and Onsite Psychological Safety Training
Some teams learn best together. Along with the online courses, Calgary Safety Consultants delivers live psychological safety training by video conference or at your workplace for employers in Alberta, British Columbia and Saskatchewan. Sessions can be built for workers, supervisors, managers, owners or health and safety committees, or for a mixed group.
Live sessions can use your own policies, reporting routes, employee and family assistance program, recent workplace issues and industry examples, with time for discussion and practice. Supervisor sessions can include practising a first supportive conversation, receiving a concern, protecting confidentiality and knowing when to refer. Session length, exercises, materials and certificate arrangements are confirmed in a defined proposal before booking.
Beyond training
Need Help With Your Psychological Health and Safety Program?
Training works best when there’s a clear program behind it. If your harassment and violence policy is out of date, psychosocial hazards are missing from your hazard assessments, or complaints aren’t investigated and closed out consistently, our consultants can help.
We develop and review violence and harassment prevention plans, review psychological health and safety as part of our OHS compliance audit and safety program gap assessment, and help keep programs current through our safety program maintenance and compliance support. You can see the full range on our workplace safety consulting services page.
How the online courses work
How Online Psychological Health and Safety Training Works
Choose and enrol
Pick the Worker Edition or the Employer and Supervisor Edition and enrol on its course page, or buy seats for your team and send us each learner’s details with the Group Training Student Information form.
Work through the lessons
Watch each narrated lesson, read the notes and pass the three-question knowledge check before moving on. Stop and return whenever you need to.
Pass the final quiz
Complete the six-question final quiz with a score of 80% or more, then download your Certificate of Completion.
Use what you learned
Use the Student Reference Guide’s worksheets and planning tools at work, and check them against your employer’s own policies, contacts and supports.
FAQ
Frequently Asked Questions About Psychological Safety Training
Clear answers about who the training is for, what it covers, how long it takes, certificates, live delivery and enrolling a team.
What is psychological safety training?
Psychological safety training helps workers, supervisors and employers recognize the parts of work that can harm mental health, such as excessive workload, poor role clarity, harassment, violence and traumatic events, and manage them like any other workplace hazard. Our training covers psychosocial hazards, legal duties across Canada, assessing and controlling psychosocial risk, harassment and violence prevention, supportive conversations and getting help early.
Which course should I take?
Workers in any role should take Psychological Health and Safety: Worker Edition. Supervisors, managers, owners, HR staff and health and safety committee members should take Psychological Health and Safety: Employer and Supervisor Edition, which covers the employer’s side: legal duties, psychosocial risk assessment, the hierarchy of controls, prevention programs, supportive conversations, return to work and monitoring.
Is this clinical mental health training?
No. The training is about workplace prevention, communication, reporting and management practices. It doesn’t teach anyone to diagnose, counsel or treat a mental health condition, and it isn’t medical, psychological or legal advice. Medical, counselling and crisis needs belong with qualified providers, an employee and family assistance program or emergency services.
Is the training valid across Canada?
Both courses cover all 14 Canadian jurisdictions and federally regulated work, and show where the rules on harassment, violence and psychological health and safety differ. The training isn’t approved by a regulator, and it doesn’t replace the workplace-specific training, policies and procedures your employer must provide under your jurisdiction’s law.
How long does the training take?
The Worker Edition takes about 1 hour 30 minutes, including about 1 hour 8 minutes of lesson video. The Employer and Supervisor Edition takes about 2 hours, including about 1 hour 36 minutes of lesson video. Both are self-paced, so learners can stop and return whenever they need to.
Do learners receive a certificate?
Yes. Learners who complete every lesson and knowledge check and pass the final quiz with 80% or more can download a Certificate of Completion. The certificate records completion of awareness-level online training. It isn’t a certification, and it doesn’t show that any legal training requirement has been met.
Can you deliver live training for our team?
Yes. Along with the online courses, we deliver live virtual and onsite training for workplace groups in Alberta, British Columbia and Saskatchewan. Live sessions can use your own policies, reporting routes, examples and supports. Use the contact form below or book a free 30-minute Consultation to discuss participants, format and timing.
Does the training cover CSA Z1003 and ISO 45003?
Yes. The Employer and Supervisor Edition uses CSA Z1003, Psychological health and safety in the workplace, and ISO 45003, Psychological health and safety at work, as checklists for identifying psychosocial hazards and shows how they fit an ISO 45001-style management system. Both are voluntary standards in most workplaces, and the courses don’t certify conformance to either one.
How much does the training cost, and can I enrol my team?
The Worker Edition is $24.99 and the Employer and Supervisor Edition is $34.99 per learner, plus GST. Employers can buy seats for several learners in one order, and a 10% group discount applies to 10 or more seats of the same course. After you check out, complete our Group Training Student Information form so we can set up each learner’s account.
Get started
Start Your Psychological Safety Training Today
Give your workers and leaders the same clear picture of psychosocial hazards, their duties and what to do when someone is struggling. Enrol online today, or book a free 30-minute Consultation to talk through live training or your psychological health and safety program.
Training a team?
Group enrolment for online courses
Enrol your crew, supervisors or safety committee in any of our online courses. Buy your enrolments online, then complete our Group Training Student Information form so we can set up an individual account for each worker. Each worker completes the training online and receives a certificate of completion. Training 10 or more workers on the same course? A 10% group discount is applied automatically at checkout. For instructor-led training or a custom group arrangement, use the form below to request a group quote.
Contact Us
Need help with a safety manual, COR audit preparation, OHS order, hazard assessment, training, or ongoing safety support? Complete the form below or book a free 30-minute consultation. We will review your situation, identify the next practical step, and explain how Calgary Safety Consultants can help.