A defined project begins with the employer’s concern, records and decision deadline. We establish what is in scope, who will participate and how findings will be communicated. The employer receives the agreed documents or findings and a clear explanation of the next practical actions.
- initial scoping and investigation planning
- evidence preservation guidance and record review
- photograph, document and timeline organization
- structured witness and supervisor interviews
- immediate and interim corrective-action review
- causal and root-cause analysis
- clear investigation reports
- prioritized corrective-action planning
- follow-up and effectiveness review
- lessons-learned communication support
Calgary Safety Consultants begins workplace incident investigation services by confirming the operation, immediate concern, available records, decision-makers and deadlines. We then establish a defined scope for assessment, development, investigation or training.
The work compares written expectations with available evidence and actual practice. Findings and deliverables are discussed with the employer so priorities, internal ownership and follow-up are understood.
Remote, onsite or hybrid support may be used depending on the need for document review, interviews, workplace observation and implementation guidance.
To keep corrective actions moving after the report, we can also set up Site App Pro for your team. Workers report incidents and near misses from a mobile app that works offline, and corrective actions are assigned and tracked to completion.
Reporting and Investigation Duties in Alberta, BC and Saskatchewan
Reporting, scene-control and investigation duties depend on the province, industry and work-site roles. Some notifications are immediate; other reports follow the employer’s investigation. Notice to the OHS regulator is separate from workers’ compensation, police, insurer, client, environmental or other reporting, and one report does not replace another.
- Alberta: a worker fatality, a workplace injury, illness or incident that results or may result in hospital admission beyond emergency-room or urgent-care treatment, and specified serious incidents must be reported to Alberta OHS as soon as possible. For incidents covered by the scene-preservation rule, the scene and related equipment, documents or information must not be disturbed except as permitted by the OHS Act or an authorized officer. The prime contractor, or the employer if there is no prime contractor, investigates with the joint health and safety committee or representative, if one exists, and prepares the required written report. Potentially serious incidents have a separate investigation and online-reporting process.
- British Columbia: for an incident that requires investigation under the Workers Compensation Act, the employer must complete the preliminary investigation and report within 48 hours and the full investigation and report within 30 days, unless WorkSafeBC grants an extension. The requirements include worker-representative participation where reasonably available, interim corrective action and specified distribution or posting of reports.
- Saskatchewan: deaths, injuries that will require a hospital stay of 72 hours or more, and dangerous occurrences such as a structural collapse or contact with an energized conductor must be reported to the Occupational Health and Safety Branch as soon as reasonably possible, with a copy of the notice given to each occupational health committee co-chairperson or the representative.
A consultant’s involvement does not replace the statutory investigation or reporting duties of the employer, prime contractor, contractor, owner, committee, representative or other duty holder. The applicable regulator’s current instructions should be checked at the time of the event.
If your crews work in more than one province, we help you meet each set of timelines with one consistent investigation process. For your own team’s skills, our incident reporting and investigation training covers the same approach we use.
Why Employers Trust Our Investigations
John Duplessis, B.Sc., CRSP, has over 30 years in occupational health and safety, is an external auditor with Energy Safety Canada and is a certified COR auditor. That background means our investigation reports are written with the evidence an auditor, client or regulator expects to see, and our corrective actions are practical enough for supervisors to carry out. We focus on systems and conditions rather than blame, which helps workers speak openly and gives you a truer picture of what went wrong.
