Poor Safety Culture: Five Signs Your Culture Needs a Reset

Summary

Let’s cut to the chase: Safety culture is either helping your workplace—or hurting it. And here’s the kicker—most Canadian businesses think they have a decent safety culture. But when you scratch beneath the surface, what you find is scary:

  • Workers ignoring near-misses.
  • Supervisors brushing off hazards.
  • “Safety” posters peeling off the breakroom wall like old wallpaper.

The truth? A lot of workplaces don’t have a safety culture. They have a safety script—and no one’s following it.

If that hits close to home, you’re not alone. The good news? It’s fixable. But first, you’ve got to spot the signs.

Here are five red flags your workplace might need a safety culture reset—and what you can do about it.

Five Red Flags

1. Workers Don’t Report Hazards or Near Misses

If your incident reports are gathering more dust than data, there’s a problem.

Hazards, unsafe behaviours, near misses—these should be reported regularly. Not just after something goes sideways. A low number of reports doesn't always mean your workplace is safe. It might mean your team doesn’t feel safe reporting.

In Canadian workplaces, employers are legally required to have a reporting system in place. But having a system doesn’t mean anyone’s using it. Maybe your forms are buried. Maybe the process is confusing. Maybe your people don’t trust it.

According to the Canadian Centre for Occupational Health and Safety (CCOHS), an effective hazard reporting system is one of the key indicators of a strong safety culture.

Reference:
https://www.ccohs.ca/oshanswers/hsprograms/report.html

How Calgary Safety Consultants can help:
We design and implement hazard reporting systems that are easy to use, clearly communicated, and built for compliance. Want mobile forms? Supervisor training? A simple QR-code poster for your lunchroom? We’ve got it covered.
https://calgarysafetyconsultants.ca


2. Safety Is Seen as “Someone Else’s Job”

Here’s a classic one.

If your crew sees safety as the safety officer’s responsibility—and only the safety officer’s responsibility—you’ve got a culture issue.

Real safety culture only exists when everyone takes ownership. That includes:

  • Workers spotting hazards.
  • Supervisors correcting unsafe behaviours.
  • Managers backing safety with time and budget.

If people only think about safety when there’s an audit or inspection coming, that’s not culture—that’s theatre.

Want a reality check? Ask five people on your team what their role is in maintaining a safe workplace. If three or more say, “I’m not sure,” then it’s time for a culture reboot.

How Calgary Safety Consultants can help:
We run engaging safety culture workshops that help reframe safety as a shared responsibility. Whether it’s a 60-minute virtual session or a site-wide rollout, we help teams stop pointing fingers and start working together.
https://calgarysafetyconsultants.ca/consulting/


3. Leadership Talks the Talk, But Doesn’t Walk It

If your leadership team is preaching safety—but skipping safety meetings, ignoring PPE rules, or failing to investigate incidents properly—your workers notice.

This kind of behaviour crushes morale. And it tells employees safety isn’t actually a priority, no matter what the policy says.

In Canadian OH&S law, supervisors and employers have a legal duty to lead by example. Under Alberta’s Occupational Health and Safety Act, Part 1, employers must “ensure the health and safety of workers.”

Reference:
https://www.alberta.ca/employer-responsibilities 

That means leadership can’t just delegate safety. They need to own it.

How Calgary Safety Consultants can help:
We coach managers and supervisors on how to live out the safety values they promote. From toolbox talk templates to leadership accountability strategies, we help you build consistency from the top down.
https://calgarysafetyconsultants.ca


4. Safety Training Is Boring, Irrelevant, or Non-Existent

Let’s be blunt: If your safety training is a dusty PowerPoint from 2009... it’s not training—it’s torture.

Workers don’t retain information from long, generic lectures or check-the-box eLearning modules that don’t relate to their jobs. And when training fails, incidents spike.

A good safety culture includes:

  • Tailored training based on real hazards.
  • Frequent refreshers (not just once a year).
  • Engagement, not just compliance.

And let’s not forget: In Canada, training isn’t optional. Provincial and federal OH&S laws require task-specific training for all workers.

Reference:
https://www.canada.ca/en/employment-social-development/services/health-safety/reports.html

How Calgary Safety Consultants can help:
We deliver custom-built training—online, in person, or hybrid—that connects with your workers. From WHMIS to PPE to Respectful Workplace, our content is Canada-compliant, easy to digest, and even a little fun.
https://calgarysafetyconsultants.ca/online-training/


5. “It’s Just the Way We Do Things” Is the Default Response

Few phrases are more dangerous than:
“We’ve always done it this way.”

That sentence is where incidents live. When long-standing habits go unchallenged, and risk assessments stop evolving with the work, your safety culture stagnates.

Safety is a moving target. As your team, tasks, and tools change, so should your procedures. If no one is asking questions—or worse, if they’re punished for doing so—you’re in trouble.

Think of your safety culture like a muscle. If you’re not actively using it, it weakens. If you're not checking in, reassessing, and adapting—it won’t support your team when it matters most.

How Calgary Safety Consultants can help:
We offer program reviews and audits that give you a fresh, honest look at your current culture. No judgment, no fluff—just actionable insights and a path forward.
https://calgarysafetyconsultants.ca/cor-auditing/

Resetting Your Culture Isn’t About Blame—It’s About Better

Here’s the good news: Safety culture can be changed.

  • Yes—even in long-standing organizations where “we’ve always done it this way” is the norm.
  • Yes—even in high-risk industries where hazards are complex and incidents feel inevitable.
  • Yes—even when morale is low, trust is fractured, and it seems like things are too far gone.

Culture is not fixed—it’s shaped by what we choose to reinforce, tolerate, and communicate.

But meaningful change doesn’t happen by accident. It takes:

  • Clear leadership willing to set the tone, model safe behaviour, and hold the line on accountability.
  • Real communication that goes beyond slogans and posters—open dialogue where workers feel heard and engaged.
  • Honest reflection on what's working, what’s not, and where blind spots may exist.
  • The right support—tools, training, expertise, and systems to turn intention into sustained improvement.

That’s where we come in.

At Calgary Safety Consultants, we partner with organizations across industries to rebuild safety culture from the ground up—or reinvigorate what’s already in place. Whether it’s through tailored training, compliance support, leadership development, or hands-on assessments, we help you create a culture where safety isn’t a policy—it’s a shared value.

Because when culture changes, everything changes.

Why Work With Calgary Safety Consultants?

We’re not your average safety consultants.

We don’t just hand you a binder and walk away. We work alongside your team—boots on the ground or screen-to-screen—to build something sustainable.

Here’s what we bring:

  • Customized hazard reporting and safety culture tools
  • Hands-on training for every level of your organization
  • COR audit prep and program evaluation
  • Policy reviews and compliance support
  • One-on-one coaching for supervisors and managers

We’ve helped businesses across Alberta and beyond rebuild their safety culture from the inside out. Whether you're looking for a full program revamp or just a few tools to get started—we can help.

And if you need help getting there? We’ve got your back. Contact Calgary Safety Consultants for your complimentary consult to explore tailored OH&S solutions that drive real results.

We don’t just talk safety—we build systems that work.

FAQs for Poor Safety Culture: Five Signs Your Culture Needs a Reset

It helps reduce workplace incidents, builds employee trust, and ensures leadership actively promotes safety beyond just compliance. It also supports legal due diligence under provincial OH&S laws.

Everyone from frontline workers to supervisors and executives. The course is particularly beneficial for leadership teams that want to model and reinforce safe behaviours.

Common signs include underreporting of hazards, weak leadership engagement, poor or outdated training, and an attitude of “that’s just how we do things.”

Employers are legally required under both federal and provincial OH&S laws to ensure a safe work environment, which includes proper training, leadership accountability, and hazard reporting systems.

We provide a thorough analysis and investigation of the gaps, and provide safety program guidelines, standardizations, and processes, to help with compliance. Our team is dedicated to also providing customized training and mentoring to coach your HSE staff and management teams, fostering leadership and engaging employees at all levels to prioritize safety and reduce workplace injuries.

Secure Your Workplace Safety Today

Calgary Safety Consultants is here to help you ensure compliance, enhance safety, and streamline your OH&S program. Don’t wait—fill out the form, and we’ll connect with you to discuss how we can support your business. Let’s get started!